FREE DELIVERY OVER £49
PRICE MATCH PROMISE
Linens Online - a trading name of Home Linens Retail Group Limited - is an ecommerce website that specialises in designing and selling high quality household textiles and soft furnishings. Our products are delivered directly to you from our factory in Bordesley, Birmingham, which sits right in the heart of the UK.
Our mission is to provide our customers with the best quality products at the most affordable prices. We work closely with our suppliers to ensure that all our products are made to the highest standards, using only the best materials.
Our products, which range from bedding and curtains to loungewear and pet beds, are rigorously tested and inspected to ensure that they meet our high standards for quality and durability. You can find out more about the brands we sell on our dedicated brands page.
We are committed to providing our customers with the best possible shopping experience. Our user-friendly website makes it easy for you to find the products you need, and our secure online checkout ensures that your personal information is protected. We also offer free shipping on all orders over £49, and a hassle-free returns policy, so you can shop with confidence.
Our customer service team is available to assist you with any questions or concerns you may have. We are always happy to help and provide you with the information you need to make an informed purchase; simply email firstname.lastname@example.org and a member of our lovely customer service team will be in touch.
We offer 14 days returns provided the item is unused and is in the original packaging and condition.
Returns are the sole responsibility of the customer; therefore, we strongly advise that you use a trackable service. We do not offer prepaid labels or refund for any return’s costs incurred.
We do not offer an exchange facility, therefore if you would like a different colour or size, you will have to return your item first.
If on the rare occasion you receive a faulty item or the wrong item, we will offer an exchange and cover the return cost.
FREE DELIVERY ON ORDERS OVER £49!
We offer delivery within the UK only (England, Ireland, Scotland & Wales)
All orders placed before 4pm are dispatched the same day.
All orders are trackable and are shipped either through Hermes or DPD, details of the carrier can be found on the fulfilment email alongside the tracking number.
We estimate that delivery can take up to 3 working days, however this depends on the delivery preference the customer has chosen.
We offer two delivery options:
Standard Delivery - £ (2-3 working days)
Next Day Delivery - £ (order before 4pm)