FREE DELIVERY OVER £49
PRICE MATCH PROMISE
Media Enquiries
Welcome to the Linens Online Media Enquiries page. Here you will find all the information you need to contact our media team and get the answers you need.
Contact Information
If you are a member of the media and have a question or inquiry related to our e-commerce site, please contact our media team at customerservice@linensonline.co.uk We will do our best to respond to your inquiry as quickly as possible.
Media Kits and Images
We have a range of media kits and images available for download on our website. These resources are designed to make it easy for you to access the information you need about our e-commerce site. Our media kits include information on our products, services, and company history, as well as our mission and values. Our images include product shots, lifestyle images, and logos.
Social Media
You can stay up to date with our latest news and announcements by following us on social media, where we share product updates, company news, and more. You can also contact us via social media if you have a question or inquiry.
Thank you for your interest in our e-commerce site. We look forward to hearing from you and working with you to share our story with your audience.
We offer 14 days returns provided the item is unused and is in the original packaging and condition.
Returns are the sole responsibility of the customer; therefore, we strongly advise that you use a trackable service. We do not offer prepaid labels or refund for any return’s costs incurred.
We do not offer an exchange facility, therefore if you would like a different colour or size, you will have to return your item first.
If on the rare occasion you receive a faulty item or the wrong item, we will offer an exchange and cover the return cost.
DELIVERY POLICY
FREE DELIVERY ON ORDERS OVER £49!
We offer delivery within the UK only (England, Ireland, Scotland & Wales)
All orders placed before 1pm are dispatched the same day.
All orders are trackable and are shipped either through Hermes or DPD, details of the carrier can be found on the fulfilment email alongside the tracking number.
We estimate that delivery can take up to 3 working days, however this depends on the delivery preference the customer has chosen.
We offer two delivery options:
Standard Delivery - £3.95 (2-3 working days)
Next Day Delivery - £6.95 (order before 1pm)